Reliant Medical Alert

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What We Offer

Reliant ERS provides mobile and in-home medical pendants for active seniors, and discreet lone worker devices for workers across thousands of industries.

  • - Two privately owned call centers
  • - Nationwide coverage
  • - Latest technology
  • - No equipment to buy or contracts
  • - Family owned and operated


I-Help Mobile Pendant

  • - Works virtually anywhere
  • - Uses cellular network
  • - GPS location
  • - Built-in fall detection
  • - No long term contract

In-Home Units

  • - Base Unit and Pendant
  • - 2-Way Voice Build-In
  • - Landline Required
  • - No Long Term Contract

Lone Worker Solutions

  • - Designed For The Workforce
  • - Disguised As an ID Badge
  • - Ability to Call For Help Without Detection
  • - Customizable Options
  • - Proven Technology, Thousands In Use

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  • In-Home Package


    Per Month
  • Home Based
  • Base Station + Pendant
  • Pendant With Speakerphone
  • Requires Landline
  • No Long Term Contract
  • Request Information
  • I-Help Mobile Package


    Per Month
  • Mobile Pendant
  • GPS Locator
  • Charging Base
  • Uses Cellphone Network
  • No Long Term Contract
  • Request Information

About Us

Reliant ERS, a division of Lake Norman Security Patrol Inc., is an independent, family owned and operated personal emergency response system company located in Statesville, North Carolina. Ralph C.
Brown began the company in 1963 and it is now operated by the second and third generations of the Brown family.


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Courtney Brown

2nd generation of the Brown family. Continuing the company his father founded in 1963, Mr. Brown has served as the CEO for LNSP for over 20 years!
Vice President Image

Caroline Brown

3rd generation of the Brown Family. Daughter of Mr. Brown, Caroline works to further instill our company’s family atmosphere and our core values.

Sales Team

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Lynne Sprinkle

20 Year employee of LNSP and head salesperson of Reliant ERS. Lynne started as an operator in our emergency response center!



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Tyler Clodfelter

Our most recent addition to the Reliant team. Tyler is committed to helping find the right device for you!



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Contact Information


316 Security Drive, Statesville, NC 25677

Toll-Free: 1-855-961-SAVE / 1-855-961-7283

Local: 704-978-4400

Customer Support

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